Payment, Refund & Cancellation Policy

1. Booking & Payments

Confirmation: A minimum advance payment of 30% – 50% of the total tour cost is required to confirm any booking.
Balance: The remaining balance must be cleared at least 30 days before the travel date.
Flight Tickets: An additional 3% will be charged on the total amount for all credit card payments to cover bank charges.

2. Cancellation Policy

Cancellation charges will apply as per the specific rules of the hotel, airline, and service providers.
Service Charges: Fees paid to My Perfect Holiday for professional consultation, itinerary planning, and booking management are non-refundable as these services are rendered at the time of confirmation.
No refunds will be provided for no-shows or unused services.

3. Refund Policy

Refunds (if applicable) are processed within 7–14 working days after we receive the funds from our suppliers. While we facilitate all applications, the timeline is governed by third-party providers.

Force Majeure: In the event of acts of God, pandemics, or natural disasters, My Perfect Holiday reserves the right to issue a Credit Note instead of a cash refund, subject to supplier policies.

Refund amounts may be adjusted against bank charges, taxes, or supplier penalties.

4. Date Changes & Amendments

Any changes in travel dates or services are subject to availability and additional charges. Any price differences must be borne by the customer.

5. Important Tax Note (TCS)

As per the Income Tax Act, TCS (Tax Collected at Source) on foreign remittances is mandatory. Once deposited with the Government, TCS is non-refundable by My Perfect Holiday. You can claim this amount as a tax credit while filing your annual ITR.

By making a payment, the customer agrees to the full terms & conditions of My Perfect Holiday.